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When someone you love has changed: dementia, addiction or illness

You can miss someone who is still in the room. That grief is real, and you deserve support with it.

⏱ 3 min read📑 10 sections📚 22 sources✅ Reviewed October 2026

By the numbers

How many families live with a loved one who has changed.

Dementia

7 million+Americans living with Alzheimer’s disease in 2026.
13 millionNearly this many Americans give unpaid care to someone with Alzheimer’s or another dementia.
59%Of dementia caregivers report high or very high emotional stress.

Substance use

54.6 millionPeople in the U.S. who needed substance use treatment in 2022. Behind each one is often a family who worries.
13.1 millionOf those, the number who actually received treatment in 2022. Stigma is one reason many don’t reach help.

Grieving someone who is still here

When the person is present, but parts of who they were seem gone.

Family therapist Dr. Pauline Boss calls this “psychological absence with physical presence”. The person is with you, but their memory, personality or way of relating has changed. Examples include dementia, brain injury, addiction, depression and chronic illness.

Because the person hasn’t died, there is no funeral and few people notice your grief. Many caregivers say this uncertainty, more than the illness itself, is their biggest source of stress.

🎢 They come and goGood days and bad days can make you feel like you’re on a roller coaster.
Read more

With dementia, memory loss can come and go. With addiction, the person you know may seem to return in sober or calm times, then slip away again. Each swing can bring new hope and new grief.

You are not imagining it, and you are not overreacting. Living with an unclear loss is genuinely stressful.
🧳 Many small lossesIt isn’t one loss, but many, often over years.
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Caregivers may lose the relationship as it was, shared activities, companionship and their own free time, all while the person is still alive.

Losses people name

  • A partner to make decisions with
  • Conversations about the past
  • Plans for retirement or travel
  • Someone who looked after you
  • Trust that they will be okay
🏷️ Naming it helpsCalling it ambiguous loss can ease self-blame.
Read more

Boss suggests naming the problem: this is ambiguous loss, caused by the illness, not by you or the person you love.

For the bigger picture, including missing loved ones, see Ambiguous loss: grieving someone who is still here, or missing.

When it’s dementia

Grieving step by step as memory and personality change.

As dementia changes the person you know, grief can show up as denial, anger, guilt or sadness. These feelings don’t come in a set order, and they can return as the disease moves into new stages.

🪞 When they don’t know youBeing forgotten is one of the most painful moments.
Read more

It can feel like a second loss. Their brain is changing, but their love for you was real, and your love for them still is.

Seeing things, confusion & not recognising you has gentle scripts for these moments.
💞 Love and anger togetherYou can love them and feel angry, sometimes in the same hour.
Read more

The Alzheimer’s Association encourages caregivers to acknowledge all their feelings, including love and anger at the same time.

Anger and guilt are normal. Try not to act on them in ways that hurt anyone, and talk them through with a counselor or another caregiver.

📖 Partners and adult childrenYour relationship shapes what you grieve.
Read more

A partner may feel neither married nor single. An adult child may grieve the parent who used to care for them. Both are forms of ambiguous loss.

See When your husband, wife or partner has dementia, and Caring for a parent with dementia or Alzheimer’s.
📚 A book written for thisBoss wrote about ambiguous loss and dementia for families.
Read more

Boss discusses her six resilience guidelines in a family-friendly way in her book Loving Someone Who Has Dementia.

When it’s addiction

Grieving the person they were, while hoping for who they can be.

Addiction can make someone you love seem like a different person. You may grieve their old self, the trust you had, and the future you pictured, while still hoping for recovery.

Stigma makes this harder. Many people still see substance use problems as a moral failing rather than a health condition, which can leave families feeling ashamed and alone.

⚖️ Hope and fear at onceYou may hope for recovery and fear the next phone call.
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Both/and thinking can help: “I hope he gets well, and I grieve what addiction has taken from us.” Holding both takes away the pressure to pick one.

Recovery & relapse: understanding it explains why recovery often has ups and downs.
🧭 What you can and can’t controlYou can’t make someone stop. You can look after yourself and set limits.
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Boss’s idea of “adjusting mastery” means easing the urge to control what can’t be controlled, and putting your energy where it can help.

When someone you love uses substances covers the CRAFT approach, boundaries and how to talk with them.
🫂 Groups for familiesOther families understand in a way few people can.
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The National Institute on Alcohol Abuse and Alcoholism lists Al-Anon (and Alateen for younger family members), peer-led groups for people affected by someone else’s drinking, and SMART Recovery Family & Friends, a skills-based program with in-person and online meetings.

🗣️ Words matterPerson-first language reminds everyone they are still a person.
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The CDC uses person-first wording, like “people who use drugs”, which puts the person before the condition.

Try

  • “My sister is in recovery”
  • “My son has a substance use problem”
  • “She is a person who uses drugs, and I love her”
If you are worried someone may overdose or is in danger, call 911. For confidential treatment information for them or for you, call the SAMHSA National Helpline at 1-800-662-4357, 24/7.

When it’s brain injury or serious illness

After an injury, or with long-term mental or physical illness.

Traumatic brain injury, depression and chronic illness can all change how someone thinks, feels or relates to you. Boss names each of these as possible sources of ambiguous loss.

🧩 After a brain injuryThe person survived, but their personality or abilities may have changed.
Read more

Families often feel grateful that the person lived, and sad about what changed. Both feelings belong.

The Brain Injury Association of America runs a National Brain Injury Information Center at 1-800-444-6443. It is an information line, not a crisis line.

See Traumatic brain injury (TBI) for more on recovery and family life.
🌧️ Serious mental illnessLong periods of illness can change the person you know.
Read more

When someone lives with serious depression, psychosis or another long-term condition, families can grieve the plans and closeness they hoped for, while still loving and hoping.

The NAMI HelpLine (1-800-950-6264, or text “NAMI” to 62640) offers information and support for families, weekdays 10 a.m. to 10 p.m. ET.

🛏️ Chronic physical illnessPain and fatigue can change a person’s energy and mood.
Read more

A partner who used to hike may now rest most of the day. You can miss the old routines without blaming the person who is ill.

Anticipatory grief: grieving before a loss may help if the illness is life-limiting.

Mixed feelings are normal

Love, anger, guilt, relief and wishing it would end can all show up.

Boss calls this “normalizing ambivalence”: accepting that mixed feelings are expected when a loss is unclear. Having a hard thought doesn’t make you a bad person.

😤 AngerAt the illness, at the person, at others who don’t help.
Read more

Anger is a normal part of grief. Talking it through can stop it from spilling out at the person you care for.

😔 GuiltFor losing patience, for taking a break, for feeling relieved.
Read more

Guilt often follows normal human limits. Setting realistic expectations for yourself is part of good care, not selfishness.

🌬️ Wishing it would endSometimes you just want the uncertainty to be over.
Read more

Many caregivers have this thought and feel ashamed of it. It is usually a wish for the suffering and uncertainty to end, not a wish to lose the person.

If you have thoughts of harming yourself or the person you care for, reach out now: call or text 988, or call 911 if anyone is in danger.

Connecting with who is still there

New ways to be close, and new shapes for hope.

Boss describes “revising attachment”: finding a new way to stay connected, holding on to what you still have while letting go of what is no longer possible.

✨ Moments, not miraclesEnjoy a good moment without needing it to last.
Read more

A smile, a song they still know, a calm afternoon: these moments count, even if tomorrow is harder.

Ideas

  • Look at old photos together
  • Play music they loved
  • Sit together outside
  • Share a simple task, like folding laundry
🌤️ Hope changes shapeFrom “everything will be fine” to “we can have a good visit”.
Read more

Hope can move to small, reachable things. Planning activities with clear outcomes, like a dinner with a friend or a hobby, can balance the uncertainty.

📝 Keep the whole storyRemember who they were, too.
Read more

Writing down stories, recording their voice or keeping their recipes can keep the fuller person close, even as things change.

Family roles and sharing the load

Talk about who does what, and build your care team.

When someone changes, roles in the family shift. Boss suggests talking openly about who does what, questioning unspoken rules about who is “allowed” to help, and including children and teens.

📋 A written planWho helps, when, with what.
Read more

A simple written plan for who helps when, including time off and respite, protects the main caregiver from burning out.

🎄 Simplify traditionsScale holidays back instead of cancelling them.
Read more

Keep rituals, but fit them to what is possible now. Younger family members can help come up with ideas.

🧒 Kids in the familyChildren notice changes and need simple, honest words.
Read more

Things you might say

  • “Grandpa’s illness makes him forget. It isn’t about you.”
  • “Mom is sick with addiction. It’s not your job to fix it.”
  • “You can still love him and feel upset.”
See Helping kids & teens understand a grandparent’s dementia, and the children’s section of When someone you love uses substances.

Looking after yourself

Your health matters too. Support is not a luxury.

Ideas from the Alzheimer’s Association

  • Accept help when it is offered
  • Join a support group, in person or online
  • Look after your body, mind and feelings
  • Set realistic expectations for yourself
  • Stay connected with friends and things you enjoy
  • Talk with someone you trust, or a grief counselor
🔋 Watch for burnoutExhaustion, irritability and pulling away can be warning signs.
Read more

Decisions stalling, tasks piling up, fading friendships and growing family conflict can all be signs the stress has become too much.

Caregiver stress & burnout has a full self-care plan.
🪴 Something just for youA part of your life that isn’t about caregiving.
Read more

A hobby, a walk or a weekly call with a friend can remind you that you are a person with your own needs, as well as a caregiver.

When and where to get help

Signs to reach out, and helplines in the U.S. and beyond.

Get professional help if you feel low, hopeless or physically unwell, rely heavily on alcohol or drugs, have ongoing family conflict, stop caring for yourself, or have thoughts of harming yourself or the person you care for.

☎️ 988 Suicide & Crisis LifelineCall or text 988 in the U.S., 24/7.
Read more

Free, confidential support by call, text or chat at 988lifeline.org.

If anyone is in immediate danger, call 911.
💬 Crisis Text LineText HOME to 741741, 24/7.
Read more

A trained volunteer will text with you, free and confidential.

🧠 Alzheimer’s Association Helpline1-800-272-3900, 24/7.
Read more

Free information and emotional support for anyone affected by dementia.

🌿 SAMHSA National Helpline1-800-662-4357 (HELP), free and confidential, 24/7.
Read more

Treatment referrals and information for people with substance use or mental health conditions, and their families.

🤝 NAMI HelpLine1-800-950-6264, or text “NAMI” to 62640.
Read more

Information and support about mental illness, weekdays 10 a.m. to 10 p.m. ET. Not a crisis line.

🧩 Brain Injury Association of America1-800-444-6443 for brain injury information.
Read more

The National Brain Injury Information Center can point families to resources. It is not a crisis line.

🌍 Outside the U.S.Find free helplines in your country at findahelpline.com.
Read more

Find A Helpline and the International Association for Suicide Prevention list support lines worldwide.

📝 Worksheets for this guide

Fill these in privately in the app. Your answers stay on your phone.

What has changed, and what remainsName what you have lost, and notice what is still there. Both are true.
My mixed feelingsWrite down the feelings you have, including the hard ones. Naming them can make them easier to carry.
My care teamPlan who helps with what, so you get regular breaks.
Small hopesHope can change shape. List small, reachable things to look forward to.
🔒 Fill in privately in the Mentally United Wellness App. Free, no ads, no accounts.

Sources

  1. Ambiguous Loss (Dr. Pauline Boss). Frequently Asked Questions about ambiguous loss
  2. Ambiguous Loss (Dr. Pauline Boss). Origins and history of ambiguous loss
  3. Family Caregiver Alliance. Caregiving and Ambiguous Loss (Pauline Boss)
  4. Alzheimer’s Association (2026). 2026 Alzheimer’s Disease Facts and Figures
  5. Alzheimer’s Association. Grief and loss as Alzheimer’s progresses
  6. Idaho Commission on Aging. Alzheimer’s Association 24/7 helpline 800.272.3900
  7. Centers for Disease Control and Prevention (CDC). Stigma Reduction
  8. National Institute on Alcohol Abuse and Alcoholism (NIAAA) Alcohol Treatment Navigator. Caretaker support resources
  9. Al-Anon Family Groups. Al-Anon Family Groups
  10. SMART Recovery. SMART Recovery Family & Friends
  11. Substance Abuse and Mental Health Services Administration (SAMHSA). SAMHSA’s National Helpline
  12. USAGov. Find help for substance abuse
  13. Brain Injury Association of America. Contact the National Brain Injury Information Center
  14. Centers for Disease Control and Prevention (CDC). Traumatic Brain Injury: Where to get help
  15. National Alliance on Mental Illness (NAMI). NAMI HelpLine
  16. Centers for Disease Control and Prevention (CDC). How Right Now: Get help
  17. 988 Suicide & Crisis Lifeline. 988 Suicide & Crisis Lifeline
  18. Substance Abuse and Mental Health Services Administration (SAMHSA). 988 Suicide & Crisis Lifeline
  19. Crisis Text Line. Crisis Text Line
  20. Substance Abuse and Mental Health Services Administration (SAMHSA). Crisis Text Line (Behavioral Health Information Services listing)
  21. ThroughLine (public service directory). Find A Helpline
  22. International Association for Suicide Prevention (IASP). If you’re in crisis, help is available right now

This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

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