Dealing with a toxic boss

A good boss can still push hard, give tough feedback and say no. The difference is respect: expectations are clear, feedback is about the work, and you are treated as a person.

Some bosses are distracted, forgetful or poor at planning. That can be frustrating and stressful, but it is not the same as being targeted. Clear questions and written follow-ups often help here.

It may be toxic if your boss often

• Blames you for their mistakes
• Humiliates or yells at people, especially in front of others
• Makes unrealistic or unethical demands, like unpaid overtime
• Plays favourites, giving chances to some and not others
• Uses threats about your job to control you

One psychologist describes a toxic workplace as more of a feeling than a checklist. Your body often knows first.

Anger that explodes without warning keeps everyone on edge. People start tiptoeing and hiding mistakes, which makes work harder for everyone.

What can help

• Stay calm and keep your voice level
• Say you’ll pick it up when things are calmer: “I want to fix this. Can we talk at 3?”
• Write down what happened, word for word if you can

Constant checking can leave you feeling you have little control. Low control over your work is one of the WHO’s listed risks to mental health at work.

What can help

• Offer regular updates before they ask
• Agree what “done” looks like at the start
• Ask for one area where you can work more independently

Having your work claimed by someone else can feel deeply unfair. Fairness at work is closely linked to mental health.

What can help

• Share progress in group emails or team channels
• Keep your own record of what you did and when
• Build relationships with other leaders who see your work

Not knowing which version of your boss will show up can keep your stress system switched on. You may find yourself reading their mood all day.

Try to focus on what you can control: your work, your responses and your support outside work.

Unclear roles and no guidance are risks to mental health at work too. When a boss is never there, you may be blamed for decisions you had to make alone.

What can help

• Send short written summaries: “Unless I hear otherwise, I’ll go ahead with…”
• Ask for a regular 15-minute check-in
• Ask who to go to when they aren’t available

A boss who expects you to be always available, or pries into your personal life, can make it hard to rest. In 2025, about 1 in 4 workers without a disability, and over 4 in 10 with one, said their employer did not respect their personal boundaries.

Some bosses deny things they said, rewrite events or make you doubt your memory. Over time, this can shake your confidence in your own judgment.

Written records and a trusted person to check in with can help you stay anchored in what really happened.

You may notice

• Doubting skills you used to feel sure of
• Dread on Sunday evenings or before shifts
• Feeling anxious or low
• Replaying what your boss said, over and over

You may notice

• Headaches or a tight jaw
• Poor sleep
• Stomach upsets
• Tiredness that rest doesn’t fix

Job stress can keep your body’s stress system switched on day after day, which can affect sleep, mood and physical health over time.

You may be short with family, too drained to see friends, or spend evenings talking about your boss. That is a sign of how heavy it is, not a personal failing.

Taking a breath and letting the first wave of feeling pass helps you stay steady. A neutral, non-defensive tone can calm things down.

Phrases to buy time

• “Let me look into that and get back to you.”
• “I hear that you’re frustrated. What would you like me to do next?”
• “Can we talk about this in private?”

Try not to take harsh treatment personally. A boss’s behaviour may come from their own stress, pressure or habits. Understanding that doesn’t make it okay, but it can loosen its grip on your self-worth.

Ideas

• Time with people who know and value you
• Movement, sleep and regular meals
• Hobbies that have nothing to do with work
• A “no boss talk” rule for part of each evening

Taking short mental health breaks during the day can help you cope in a stressful workplace.

Slow belly breathing can help you feel calmer: breathe in gently through your nose and out slowly through your mouth.

For each event

• Date, time and place
• What was said or done, as exactly as you can
• Who else was there
• Any emails, messages or documents
• How it affected your work or health

Keep notes somewhere private that you control, not only on a work computer.

Follow your company’s process for raising concerns. Stick to facts: no blaming, just stating what happened.

Things to ask

• What happens next, and when will I hear back?
• How will my report be kept confidential?
• What protection is there from retaliation?
• Can I move teams or report to someone else while this is looked at?

If you have a union, a representative can support you in meetings. In the U.S., most private-sector workers have the right to act together with coworkers to improve working conditions, with or without a union.

Federal law covers harassment based on race, colour, religion, sex (including pregnancy, sexual orientation and transgender status), national origin, age 40 or older, disability or genetic information, when it is severe or pervasive or becomes a condition of keeping your job.

An employer is automatically responsible for supervisor harassment that leads to a negative job action, like firing or demotion.

It is illegal to punish workers for raising concerns about discrimination or harassment, taking part in an investigation, or asking for a disability accommodation.

In general, a charge must be filed with the EEOC within 180 calendar days, or 300 days where a state or local agency enforces a similar law. Federal employees have 45 days to contact an EEO counselor.

The EEOC can be reached at 1-800-669-4000 (TTY 1-800-669-6820) or eeoc.gov.

An internal move can keep your pay, benefits and history while getting you away from the harm. Look at open roles, talk to people in other teams, and ask HR how transfers work.

Things to think about

• Savings or income to cover a gap
• Health coverage between jobs
• References from people other than your boss
• Updating your CV or résumé quietly, a little at a time

Money, visas, health coverage or family needs can make leaving hard. Staying for now is not a failure. Focus on protecting your health, keeping records and building your support while you plan your next step.

A trusted coworker can give you a reality check and may have noticed the same pattern. It can be a huge relief to hear: “It’s not just you.”

A mentor inside or outside your company can help you think through options, practise conversations and remind you of your strengths.

Ideas

• Check in privately afterwards: “That looked rough. Are you okay?”
• Offer to be a witness if they report it
• Don’t join in the gossip or blame
• Share where to find support, like the EAP