Loot boxes, in-game spending and gambling-like games
Mystery rewards can be thrilling. Here’s how to keep your money, and your peace of mind, in your own hands.
By the numbers
What research and regulators have found about chance-based game spending.
Research
Young people
Regulators (U.S.)
Loot boxes, gacha and other chance-based buys
Different names, same idea: you pay first and find out what you get after. Tap any card.
Loot boxes are paid rewards with random contents. You usually can’t see what you’ll get before you buy. They go by many names, and they can be bought with real money, with game currency bought with real money, or sometimes earned by playing.
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Open one and you get virtual items of different rarity: skins, weapons, characters or power-ups. Rare items are, by design, hard to get.
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In gacha games, players spend digital currency for a chance at characters or items of different rarity. Gacha is very similar to loot boxes, and the terms are often used interchangeably.
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Item packs, card packs and prize wheels work the same way as loot boxes: pay first, then see what you got.
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Some players bet in-game items on outside sites. In a 2024 Great Britain survey, 37% of young people knew this was possible and 4% had done it.
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Since 2020, U.S. games that sell random items carry the notice “In-Game Purchases (Includes Random Items)”. Older games may not show it, even if they have loot boxes.
Why they’re so hard to resist
Random rewards, hidden prices and long odds work on every brain.
Gaming can activate the brain’s reward system in a way similar to gambling. Rewards that arrive at random, sometimes yes and sometimes no, are especially good at keeping people coming back for one more try.
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The excitement of opening a box can feel as good as the prize itself, or better. That’s why one more pull can feel so tempting, even after a run of bad luck.
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In a 2025 case, the U.S. Federal Trade Commission said one popular game implied a good chance of winning top-tier characters when the real odds were much lower.
Major console and app store companies require games on their platforms to publish drop rates: the odds of getting each rarity level.
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Countdown timers and “ends soon” banners can make you buy before you’ve thought it through. The FTC has warned about countdown timers that create false urgency online.
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When you pay in game currency, it’s easy to lose track of the dollars behind it. See “Virtual currency and hidden costs” below.
Is it gambling? What the research says
A clear link with problem gambling, but not proof of which comes first.
Researchers keep finding the same pattern: people who spend more on loot boxes tend to have more gambling problems. In a 2018 study of 7,422 gamers, this link was much stronger for loot boxes than for other in-game purchases.
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A 2021 review found a link between buying loot boxes and problem gambling in 12 of 13 studies. A review for the UK government found a “stable and consistent” link across 15 studies, with some signs that higher spending goes with more severe problems.
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These studies can’t prove that loot boxes cause gambling problems. It may be that people who already gamble are drawn to loot boxes, or that shared traits like impulsivity play a part, or both.
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In 2022, the UK government decided not to regulate loot boxes as gambling, partly because prizes usually can’t be cashed out. It said children should not be able to buy them without parental approval and asked the games industry to act.
In the U.S., the FTC has taken action over how loot boxes are sold, including a proposed ban on selling them to under-16s without parental consent in one 2025 case.
Virtual currency and hidden costs
Gems, coins and crystals can make it hard to tell what you’re really spending.
Many games sell loot boxes only for virtual currency. In one 2025 case, the FTC said players had to convert real money through several steps and exchange rates, which made it hard to know how much they were spending. Players bought dozens of loot boxes and ran up hundreds of dollars in charges.
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- Find what a currency bundle costs in real money.
- Divide by how much currency you get.
- Multiply by the cost of one pull or box.
- Now you know what each box really costs.
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When bundle sizes don’t match item prices, you’re often left with a little extra currency, which can nudge you to buy another bundle to use it up. Notice this pattern, and decide in advance whether you’ll top up.
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Consoles, phones and app stores keep a record of purchases. Looking back over a few months can show the real total, which is useful information, not a reason for shame.
Kids, teens and in-game spending
Young players are a big audience for these games. Here’s how parents and caregivers can help.
Many popular games are free to download, with bright ads that appeal to children and teens. In a 2024 Great Britain survey, 37% of young people had paid to open loot boxes, packs or chests.
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Most parents have some kind of rule about in-game purchases. Agreeing on house rules first makes controls feel fair rather than like a punishment.
Questions to talk through
- How much is okay to spend each month, and whose money is it?
- Are random-item purchases allowed, or only items you can see?
- What happens if someone spends without asking?
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- Remove saved card details
- Require a password or approval for every purchase
- Set a monthly spending limit
- Turn off in-app purchases on phones and tablets
The ESRB’s ParentalTools.org has step-by-step guides for consoles, phones and PCs.
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The FTC warns that games advertised as ad-free can still show ads for paid features, and that a subscription may not unlock everything. Read reviews and watch gameplay videos before downloading.
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Look up a game’s published drop rates together. Seeing that a rare item has a very small chance can be eye-opening, and it builds money skills for life.
Signs spending is getting out of hand
Gentle signs worth noticing, in yourself or someone else.
It may be time to step back if
- You spend more than you planned, again and again
- You buy more to “win back” what you spent without getting the item
- You hide purchases or feel guilty after
- Spending is causing arguments, debt or missed bills
- You feel restless or irritable when you can’t buy
- You’ve started betting with items or real money
Chasing losses, meaning spending more to make up for what you lost, is one of the clearest signs gambling is becoming a problem. The same pattern can show up with loot boxes.
Taking back control
Practical steps that put space between you and the “buy” button.
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- Delete saved cards from every console, phone and account
- Turn on a password for every purchase
- Set a monthly limit in your account settings
- Use a prepaid gift card for a fixed amount, if you want to keep spending a little
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- A monthly amount you’re genuinely okay losing
- A 24-hour wait before any purchase
- Only buy items you can see, not mystery rewards
- No buying when you’re tired, upset or after a loss
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Write down each purchase and how you felt before and after. Patterns often appear quickly, like buying late at night or after a frustrating match.
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Check the ESRB notice or store page before downloading. Games without “Includes Random Items” can be an easier choice if mystery rewards are hard for you to resist.
If money was spent by mistake
Unexpected charges happen. Here are calm first steps.
Children, and adults too, sometimes run up charges they didn’t mean to. Regulators have taken this seriously: in a 2022 case, the FTC said confusing buttons led to unwanted charges, and $245 million was set aside to refund players.
First steps
- Take a breath. Shouting rarely gets money back and can stop kids telling you next time.
- Check the purchase history to see what was bought and when.
- Contact the platform or app store where the purchase was made and ask about their refund process.
- Turn on purchase passwords and remove saved cards so it doesn’t happen again.
- Talk with your child about what happened, and agree on rules together.
Talking with someone about their spending
For partners, parents and friends: curiosity works better than blame.
If someone you love is spending more than they can afford on games, they may already feel ashamed. Shame often leads to hiding. A calm, curious conversation gives them room to be honest.
Try this
- Pick a calm moment away from the game.
- Ask what they enjoy about it, and listen.
- Share what you’ve noticed, using facts: “I saw $200 in game charges this month.”
- Say how you feel using “I”: “I’m worried about money.”
- Agree one small step together, like a spending limit or removing a saved card.
Protect yourself too
- Keep shared money separate if spending is affecting bills
- Don’t pay off game debts in secret
- Get support for yourself, such as Gam-Anon if betting is involved
When and where to get help
Free, confidential support for you or someone you love.
Reach out if
- You’ve tried to cut back on game spending and can’t
- Spending is causing debt, missed bills or family conflict
- You’ve moved on to betting with items or money
- You feel low, anxious or hopeless about it
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Free and confidential, for anyone worried about gambling-like spending and for their families. You can also chat at ncpgambling.org/chat. It connects you to local help across the U.S.
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A therapist can help with urges, stress or low mood that drive spending. For a child who struggles to cut back on gaming, pediatricians suggest calling your pediatrician.
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Call or text 988, or chat at 988lifeline.org, any time, in the U.S. It’s free and confidential.
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Find A Helpline (findahelpline.com) lists free, confidential helplines in many countries, including for gambling.
📝 Worksheets for this guide
Fill these in privately in the app. Your answers stay on your phone.
Sources
- Entertainment Software Rating Board (ESRB). What Parents Need to Know About Loot Boxes
- Entertainment Software Rating Board (ESRB) (2020). In-Game Purchases (Includes Random Items)
- Federal Trade Commission (FTC), Business Blog (2025). Level up: Tips for businesses from the FTC’s settlement with Genshin Impact developer HoYoverse
- Federal Trade Commission (FTC) (2022). Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges
- Federal Trade Commission (FTC), Consumer Advice (2025). What to know about kids and video games: ads and unexpected payments
- Federal Trade Commission (FTC) (2022). FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick and Trap Consumers
- Peer-reviewed journal (PLOS ONE) (2018). Video game loot boxes are linked to problem gambling: Results of a large-scale survey (Zendle & Cairns, PLOS ONE 13(11): e0206767)
- Peer-reviewed journal (SAGE) (2021). Loot boxes, problem gambling and problem video gaming: A systematic review and meta-synthesis (Spicer et al., New Media & Society 24(4), 1001–1022)
- UK Department for Digital, Culture, Media & Sport (GOV.UK) (2022). Government response to the call for evidence on loot boxes in video games
- Gambling Commission (Great Britain) (2024). Young People and Gambling 2024: online gambling summary (official statistics)
- American Academy of Pediatrics (AAP), HealthyChildren.org (2025). Unhealthy Video Gaming: What Parents Can Do to Prevent It
- National Council on Problem Gambling (NCPG). FAQs: What is Problem Gambling?
- National Council on Problem Gambling (NCPG). Help & Treatment: National Problem Gambling Helpline (1-800-MY-RESET)
- National Council on Problem Gambling (NCPG) (2026). National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
- Nevada Gaming Control Board (2026). Notice to Licensees #2026-09: Additional National Council on Problem Gambling Helpline Number
- National Council on Problem Gambling (NCPG). Peer Support Resources
- Gam-Anon International Service Office. Gam-Anon
- 988 Suicide & Crisis Lifeline (funded by SAMHSA). 988 Suicide & Crisis Lifeline
- National Institute of Mental Health (NIMH). Help for Mental Illnesses
- ThroughLine (free international helpline directory). Find A Helpline
This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

