NEW · THE MENTALLY UNITED WELLNESS APP IS FREE ON GOOGLE PLAY AND THE APP STORE · SEE WHAT'S INSIDE

Loot boxes, in-game spending and gambling-like games

Mystery rewards can be thrilling. Here’s how to keep your money, and your peace of mind, in your own hands.

⏱ 4 min read📑 11 sections📚 20 sources✅ Reviewed October 2026

By the numbers

What research and regulators have found about chance-based game spending.

Research

7,422gamers in a 2018 study: the more they spent on loot boxes, the more severe their problem gambling tended to be (Zendle & Cairns).
12 of 13studies in a 2021 review found a link between buying loot boxes and problem gambling (Spicer et al.).
15studies reviewed for the UK government showed a stable, consistent link between loot box spending and problem gambling, though not proof of cause (2022).

Young people

37%of young people in a 2024 Great Britain survey had paid to open loot boxes, packs or chests (Gambling Commission).
57%of young people in the same survey had paid for in-game items or mods (Gambling Commission, 2024).

Regulators (U.S.)

$20 millionpenalty proposed in a 2025 FTC case alleging a popular game misled players, including children and teens, about loot box odds and costs.
$245 millionset aside for refunds in a 2022 FTC case over unwanted in-game charges.

Loot boxes, gacha and other chance-based buys

Different names, same idea: you pay first and find out what you get after. Tap any card.

Loot boxes are paid rewards with random contents. You usually can’t see what you’ll get before you buy. They go by many names, and they can be bought with real money, with game currency bought with real money, or sometimes earned by playing.

🎁 Loot boxes, chests and cratesLocked boxes with random items inside.
Read more

Open one and you get virtual items of different rarity: skins, weapons, characters or power-ups. Rare items are, by design, hard to get.

🎰 Gacha and “pulls”Named after Japanese capsule-toy machines.
Read more

In gacha games, players spend digital currency for a chance at characters or items of different rarity. Gacha is very similar to loot boxes, and the terms are often used interchangeably.

🃏 Card packs and prize wheelsSports and card games often sell random packs.
Read more

Item packs, card packs and prize wheels work the same way as loot boxes: pay first, then see what you got.

🎲 Betting with in-game itemsSome sites let players gamble skins or items.
Read more

Some players bet in-game items on outside sites. In a 2024 Great Britain survey, 37% of young people knew this was possible and 4% had done it.

If betting is involved, the Gambling & sports betting guide has more on signs and support.
🏷️ How to spot them in the U.S.Look for the ESRB “Includes Random Items” notice.
Read more

Since 2020, U.S. games that sell random items carry the notice “In-Game Purchases (Includes Random Items)”. Older games may not show it, even if they have loot boxes.

Not all in-game spending is chance-based. Buying a costume or an expansion you can see is different from paying for a mystery. This guide focuses on the mystery kind.

Why they’re so hard to resist

Random rewards, hidden prices and long odds work on every brain.

Gaming can activate the brain’s reward system in a way similar to gambling. Rewards that arrive at random, sometimes yes and sometimes no, are especially good at keeping people coming back for one more try.

✨ The thrill of “maybe”Not knowing what you’ll get is part of the pull.
Read more

The excitement of opening a box can feel as good as the prize itself, or better. That’s why one more pull can feel so tempting, even after a run of bad luck.

📉 Odds that are lower than they feelRare items are rare for a reason.
Read more

In a 2025 case, the U.S. Federal Trade Commission said one popular game implied a good chance of winning top-tier characters when the real odds were much lower.

Major console and app store companies require games on their platforms to publish drop rates: the odds of getting each rarity level.

⏳ Fear of missing outLimited-time offers push quick decisions.
Read more

Countdown timers and “ends soon” banners can make you buy before you’ve thought it through. The FTC has warned about countdown timers that create false urgency online.

If it’s worth having, it’s worth sleeping on. Try a 24-hour rule.
🪙 It feels like play moneyGems and coins blur the real price.
Read more

When you pay in game currency, it’s easy to lose track of the dollars behind it. See “Virtual currency and hidden costs” below.

Is it gambling? What the research says

A clear link with problem gambling, but not proof of which comes first.

Researchers keep finding the same pattern: people who spend more on loot boxes tend to have more gambling problems. In a 2018 study of 7,422 gamers, this link was much stronger for loot boxes than for other in-game purchases.

📚 What the studies showA consistent link across many studies.
Read more

A 2021 review found a link between buying loot boxes and problem gambling in 12 of 13 studies. A review for the UK government found a “stable and consistent” link across 15 studies, with some signs that higher spending goes with more severe problems.

❓ What they can’t show yetWhich causes which.
Read more

These studies can’t prove that loot boxes cause gambling problems. It may be that people who already gamble are drawn to loot boxes, or that shared traits like impulsivity play a part, or both.

🏛️ What governments have doneRules differ from country to country.
Read more

In 2022, the UK government decided not to regulate loot boxes as gambling, partly because prizes usually can’t be cashed out. It said children should not be able to buy them without parental approval and asked the games industry to act.

In the U.S., the FTC has taken action over how loot boxes are sold, including a proposed ban on selling them to under-16s without parental consent in one 2025 case.

Whatever the legal label, what matters is how it affects you. If spending on chance-based rewards feels hard to control, that’s worth taking seriously.

Virtual currency and hidden costs

Gems, coins and crystals can make it hard to tell what you’re really spending.

Many games sell loot boxes only for virtual currency. In one 2025 case, the FTC said players had to convert real money through several steps and exchange rates, which made it hard to know how much they were spending. Players bought dozens of loot boxes and ran up hundreds of dollars in charges.

🧮 Work out the real priceTurn gems back into dollars.
Read more
  1. Find what a currency bundle costs in real money.
  2. Divide by how much currency you get.
  3. Multiply by the cost of one pull or box.
  4. Now you know what each box really costs.
Write the dollar price of one pull somewhere you’ll see it before you buy.
🪣 Leftover currencyBundles often don’t match prices exactly.
Read more

When bundle sizes don’t match item prices, you’re often left with a little extra currency, which can nudge you to buy another bundle to use it up. Notice this pattern, and decide in advance whether you’ll top up.

🧾 Check your purchase historyThe total is often a surprise.
Read more

Consoles, phones and app stores keep a record of purchases. Looking back over a few months can show the real total, which is useful information, not a reason for shame.

Kids, teens and in-game spending

Young players are a big audience for these games. Here’s how parents and caregivers can help.

Many popular games are free to download, with bright ads that appeal to children and teens. In a 2024 Great Britain survey, 37% of young people had paid to open loot boxes, packs or chests.

💬 Talk before you set rulesAgree on spending together.
Read more

Most parents have some kind of rule about in-game purchases. Agreeing on house rules first makes controls feel fair rather than like a punishment.

Questions to talk through

  • How much is okay to spend each month, and whose money is it?
  • Are random-item purchases allowed, or only items you can see?
  • What happens if someone spends without asking?
⚙️ Settings that helpEvery major platform has spending controls.
Read more
  • Remove saved card details
  • Require a password or approval for every purchase
  • Set a monthly spending limit
  • Turn off in-app purchases on phones and tablets

The ESRB’s ParentalTools.org has step-by-step guides for consoles, phones and PCs.

📺 Watch the ads too“Ad-free” doesn’t always mean no sales pitches.
Read more

The FTC warns that games advertised as ad-free can still show ads for paid features, and that a subscription may not unlock everything. Read reviews and watch gameplay videos before downloading.

🎯 Explain the oddsTeach kids how chance really works.
Read more

Look up a game’s published drop rates together. Seeing that a rare item has a very small chance can be eye-opening, and it builds money skills for life.

Signs spending is getting out of hand

Gentle signs worth noticing, in yourself or someone else.

It may be time to step back if

  • You spend more than you planned, again and again
  • You buy more to “win back” what you spent without getting the item
  • You hide purchases or feel guilty after
  • Spending is causing arguments, debt or missed bills
  • You feel restless or irritable when you can’t buy
  • You’ve started betting with items or real money

Chasing losses, meaning spending more to make up for what you lost, is one of the clearest signs gambling is becoming a problem. The same pattern can show up with loot boxes.

Noticing some of these doesn’t mean you have a gambling problem. Only a qualified professional can assess that. It does mean it’s worth making a change, or talking to someone.

Taking back control

Practical steps that put space between you and the “buy” button.

🧱 Add frictionMake buying slower and more deliberate.
Read more
  • Delete saved cards from every console, phone and account
  • Turn on a password for every purchase
  • Set a monthly limit in your account settings
  • Use a prepaid gift card for a fixed amount, if you want to keep spending a little
📋 Set your rules in advanceDecide when you’re calm, not mid-game.
Read more
  • A monthly amount you’re genuinely okay losing
  • A 24-hour wait before any purchase
  • Only buy items you can see, not mystery rewards
  • No buying when you’re tired, upset or after a loss
📈 Track itWhat gets measured gets easier to manage.
Read more

Write down each purchase and how you felt before and after. Patterns often appear quickly, like buying late at night or after a frustrating match.

The “My loot box tracker” worksheet is built for this.
🕹️ Choose games that fit your rulesSome games don’t sell random items at all.
Read more

Check the ESRB notice or store page before downloading. Games without “Includes Random Items” can be an easier choice if mystery rewards are hard for you to resist.

If money was spent by mistake

Unexpected charges happen. Here are calm first steps.

Children, and adults too, sometimes run up charges they didn’t mean to. Regulators have taken this seriously: in a 2022 case, the FTC said confusing buttons led to unwanted charges, and $245 million was set aside to refund players.

First steps

  1. Take a breath. Shouting rarely gets money back and can stop kids telling you next time.
  2. Check the purchase history to see what was bought and when.
  3. Contact the platform or app store where the purchase was made and ask about their refund process.
  4. Turn on purchase passwords and remove saved cards so it doesn’t happen again.
  5. Talk with your child about what happened, and agree on rules together.
This is general information, not financial or legal advice. Refund rules vary by platform.

Talking with someone about their spending

For partners, parents and friends: curiosity works better than blame.

If someone you love is spending more than they can afford on games, they may already feel ashamed. Shame often leads to hiding. A calm, curious conversation gives them room to be honest.

Try this

  1. Pick a calm moment away from the game.
  2. Ask what they enjoy about it, and listen.
  3. Share what you’ve noticed, using facts: “I saw $200 in game charges this month.”
  4. Say how you feel using “I”: “I’m worried about money.”
  5. Agree one small step together, like a spending limit or removing a saved card.

Protect yourself too

  • Keep shared money separate if spending is affecting bills
  • Don’t pay off game debts in secret
  • Get support for yourself, such as Gam-Anon if betting is involved

When and where to get help

Free, confidential support for you or someone you love.

Reach out if

  • You’ve tried to cut back on game spending and can’t
  • Spending is causing debt, missed bills or family conflict
  • You’ve moved on to betting with items or money
  • You feel low, anxious or hopeless about it
📞 National Problem Gambling HelplineCall or text 1-800-MY-RESET (1-800-697-3738).
Read more

Free and confidential, for anyone worried about gambling-like spending and for their families. You can also chat at ncpgambling.org/chat. It connects you to local help across the U.S.

🩺 Your doctor or a therapistSupport for what’s behind the spending.
Read more

A therapist can help with urges, stress or low mood that drive spending. For a child who struggles to cut back on gaming, pediatricians suggest calling your pediatrician.

💬 988 Suicide & Crisis LifelineIf things feel like too much.
Read more

Call or text 988, or chat at 988lifeline.org, any time, in the U.S. It’s free and confidential.

🌍 Outside the U.S.Find a helpline in your country.
Read more

Find A Helpline (findahelpline.com) lists free, confidential helplines in many countries, including for gambling.

The gambling helpline is not a crisis line. If you’re in crisis, call or text 988 (U.S.). If a life is in danger, call 911.

📝 Worksheets for this guide

Fill these in privately in the app. Your answers stay on your phone.

My loot box trackerTrack a few weeks of purchases to see your real patterns.
My spending rulesDecide your rules when you’re calm, so you don’t have to decide mid-game.
Our family game-spending agreementFor parents, caregivers and kids to fill in together.
🔒 Fill in privately in the Mentally United Wellness App. Free, no ads, no accounts.

Sources

  1. Entertainment Software Rating Board (ESRB). What Parents Need to Know About Loot Boxes
  2. Entertainment Software Rating Board (ESRB) (2020). In-Game Purchases (Includes Random Items)
  3. Federal Trade Commission (FTC), Business Blog (2025). Level up: Tips for businesses from the FTC’s settlement with Genshin Impact developer HoYoverse
  4. Federal Trade Commission (FTC) (2022). Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges
  5. Federal Trade Commission (FTC), Consumer Advice (2025). What to know about kids and video games: ads and unexpected payments
  6. Federal Trade Commission (FTC) (2022). FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick and Trap Consumers
  7. Peer-reviewed journal (PLOS ONE) (2018). Video game loot boxes are linked to problem gambling: Results of a large-scale survey (Zendle & Cairns, PLOS ONE 13(11): e0206767)
  8. Peer-reviewed journal (SAGE) (2021). Loot boxes, problem gambling and problem video gaming: A systematic review and meta-synthesis (Spicer et al., New Media & Society 24(4), 1001–1022)
  9. UK Department for Digital, Culture, Media & Sport (GOV.UK) (2022). Government response to the call for evidence on loot boxes in video games
  10. Gambling Commission (Great Britain) (2024). Young People and Gambling 2024: online gambling summary (official statistics)
  11. American Academy of Pediatrics (AAP), HealthyChildren.org (2025). Unhealthy Video Gaming: What Parents Can Do to Prevent It
  12. National Council on Problem Gambling (NCPG). FAQs: What is Problem Gambling?
  13. National Council on Problem Gambling (NCPG). Help & Treatment: National Problem Gambling Helpline (1-800-MY-RESET)
  14. National Council on Problem Gambling (NCPG) (2026). National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
  15. Nevada Gaming Control Board (2026). Notice to Licensees #2026-09: Additional National Council on Problem Gambling Helpline Number
  16. National Council on Problem Gambling (NCPG). Peer Support Resources
  17. Gam-Anon International Service Office. Gam-Anon
  18. 988 Suicide & Crisis Lifeline (funded by SAMHSA). 988 Suicide & Crisis Lifeline
  19. National Institute of Mental Health (NIMH). Help for Mental Illnesses
  20. ThroughLine (free international helpline directory). Find A Helpline

This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

Take every guide with youFree Mentally United Wellness App · no ads, no accounts