After a disaster: what to do
The first days and weeks, one small step at a time. You don’t have to do any of it alone.
By the numbers
What research tells us about disasters and recovery.
Displacement
Recovery
Safety
Start here
A practical guide for the days and weeks after a disaster.
Earthquakes, floods, fires and storms can change everything in a few minutes. This guide is about what to do next: staying safe, getting help, caring for your family and your feelings, and starting to recover together.
Other guides that can help
- Before the next one: the Being prepared: emotional & practical readiness guide
- Feelings and reactions after storms, floods and fires: the Natural & climate disasters guide
- Shootings, attacks and other crisis events: the Mass violence & crisis events guide
- Months and years later, losing everything financially, and homelessness: the Rebuilding after big setbacks guide
- The first 24 hours after any shock: the “After a hard moment: first steps” guide
- War, fleeing home and resettlement: the War, conflict & displacement guide
The first days after
Safety, people, needs and paperwork. Big decisions can wait.
The “After a hard moment: first steps” guide covers the first 24 hours after any shock. After a disaster, there are a few extra things to keep in mind as the days unfold.
A gentle order of things
- Safety first: stay out of damaged buildings and floodwater, and away from downed power lines
- Check on people: text loved ones and your out-of-town contact
- Basic needs: water, food, shelter, warmth, rest
- Get any injuries checked, even small ones
- Photograph damage before cleaning up, for insurance
- When you’re able, apply for help (see “Aid, insurance and paperwork”)
Start by realising that you survived, and that life doesn’t have to stop. SAMHSA says talking with people who accept and understand your feelings is the best way to help yourself, and moving your body, even with deep breathing, gentle stretching or walking, is the next best.
Read more
Phone lines may be down or jammed after a disaster. Ready.gov suggests texting or using social media rather than calling.
Keep it simple
- Keep messages short, like “I’m OK. At library.”
- Let your out-of-town contact pass news on to others
- Save battery: lower screen brightness and close apps you don’t need
Read more
A closed refrigerator keeps food cold for about four hours, and a full freezer holds its temperature for about 48 hours. Throw out food that has been at 40°F or higher for two hours or more, or that smells, looks or feels unusual.
During a boil-water advisory, the CDC says to boil water for 1 minute and let it cool before drinking. Floodwater can carry dangerous germs, so don’t eat anything it has touched.
Read more
Cleanup can be heavy physical work. SAMHSA cautions that stress can make heavy lifting riskier for your muscles. Pace yourself and work with others.
Ready.gov suggests keeping a normal family and daily routine where you can, and limiting demanding responsibilities on yourself and your family.
Going home and cleaning up safely
Gas, power, mould and carbon monoxide: the hidden dangers after.
Going home and cleaning up bring their own dangers. Go home only when officials say it’s safe, and take these steps slowly.
Before you go in
- Wait until daylight to return to buildings
- Stay out of damaged buildings until an official says they’re safe
- If you smell gas, leave right away and call emergency services
- If electrical equipment got wet, turn off power at the main breaker, but never while standing in water
Read more
Carbon monoxide is a gas you can’t see or smell, and it can kill people and pets. Never run a generator, pressure washer, or gas, propane or charcoal device inside your home, basement, garage or camper.
Stay safe
- Keep generators and fuel at least 20 feet from windows, doors and attached garages
- Never heat your home with a gas stove or oven
- Use carbon monoxide detectors with battery backup on every level of your home
Read more
The CDC advises cleaning and drying your home within 24 to 48 hours if you can, and throwing away things you can’t clean or dry quickly.
When you clean
- Open windows and doors first, and never use bleach in a closed space
- Wear goggles, gloves and an N95 mask
- Wash with soap and clean water afterwards, including any cuts
Read more
Stay away from wet electrical equipment. If you would need to walk through standing water to reach the main switch, call an electrician instead.
Read more
Seeing your home damaged or destroyed is a shock, even if you knew what to expect. Bring someone with you if you can, and plan something calming for afterwards.
Ideas that help
- Take breaks outside, away from the mess
- Save one or two things that matter most first
- Let yourself cry, or feel numb. Both are normal
- Write down what you need to do, so your mind can rest
What’s normal after a disaster
Sadness, grief and anger are normal reactions to an abnormal event.
Ready.gov says profound sadness, grief and anger are normal reactions to an abnormal event. Almost everyone affected by an emergency feels distress, and for most people it improves over time.
SAMHSA says anxiety, sadness and trouble sleeping are the most common responses, along with headaches, stomach aches, overeating or loss of appetite. If you lost a loved one, grief may come and go intensely for at least a year.
People cope differently. SAMHSA notes anger is more common in men and self-blame more common in women, and some people keep comparing life now with life before. The Natural & climate disasters guide describes reactions in the days, weeks and months after in more detail.
Signs you may need more support
- Confusion, or trouble focusing or communicating
- Drinking or using drugs more
- Frequent mood swings or constant crying
- Health problems getting worse
- Not wanting to leave home, or fear of crowds or being alone
- Overwhelming guilt, self-doubt or hopelessness
Helping kids after a disaster
Parents are almost always the best source of support.
Ready.gov says parents are almost always the best source of support for children in disasters, and that children’s reactions often mirror how their parents are coping. Most reactions are temporary.
For how children react at different ages, see “Helping a child after” in the After danger or violence guide. Here are disaster-specific steps.
Children most often fear that…
- Someone they love will be hurt or killed
- The disaster will happen again
- They will be separated from their family
What helps
- Correct rumours and misinformation
- Extra hugs, and extra time at bedtime
- Get back to routines like meals together and school, and explain any changes
- Give age-appropriate jobs in the recovery, and praise their help
- Give them chances to talk about what happened, and answer questions honestly and simply
- Let them draw, play or tell stories about it
- Let them help make the family recovery plan
- Limit news coverage, and watch together when they do see it
When you can’t go home
Temporary housing, lost belongings and grieving a place.
About 1.1% of U.S. households were displaced by disasters between December 2021 and July 2024. Most returned quickly, but 20% took more than a month, and 14% had not returned when surveyed.
SAMHSA notes that after a large disaster, everyday routines may not return to normal for months or even years. Temporary housing can disrupt daily life and shift roles in a family, which can strain relationships.
Read more
Ideas that help
- Agree on simple house rules if sharing with family
- Keep a few fixed times each day: meals, bedtime, a walk
- Keep important papers in one waterproof folder
- Make one small corner feel like yours
- Take breaks from each other when you can
SAMHSA says getting back to normal daily activities can help you regain a sense of control and reduce anxiety.
Read more
It’s normal to grieve objects: a wedding album, a child’s drawings, a parent’s watch, a favourite mug. They held memories and a sense of who you are.
Things people find comforting
- Asking relatives and friends to share copies of old photos
- Keeping one rescued item somewhere special
- Starting a new album with the first photo after
- Writing down the stories of lost items
Read more
Even if you rebuild, the neighbourhood may never feel the same. Neighbours move away, landmarks are gone, and the view out of the window has changed.
The Grief: understanding loss guide covers losses of all kinds, including ones people don’t always recognise.
Read more
The federal McKinney-Vento Act covers children sharing housing with others due to loss of housing or economic hardship. Schools must enroll them right away, and they may stay at their original school, with transportation provided on request.
Every school district has a homeless education liaison who can help. Ask the school office.
Research after Hurricane Katrina found some mental health problems grew in the year after the first survey, linked to housing and money stress that was still going on nearly two years later. Getting your life back is part of mental health recovery.
Aid, insurance and paperwork
Where to apply, how to stay organised, and how to avoid scams.
SAMHSA notes that seeking financial help to rebuild can add to already high stress and frustration. Breaking it into small steps, and keeping a simple log, helps.
Read more
After a federally declared disaster, you can apply for FEMA assistance online at DisasterAssistance.gov or by calling the FEMA Helpline at 1-800-621-3362, open 7 a.m. to 10 p.m. in your time zone, 7 days a week. The site also links to open shelters, disaster loans and state offices.
The FEMA app can also help you find nearby shelters and Disaster Recovery Centers, and check whether your area is eligible for FEMA help.
Read more
Ready.gov advises photographing property damage and contacting your insurance company. Note that standard homeowners insurance usually doesn’t cover flooding.
Tips
- Ask for everything in writing
- Don’t rely on a contractor to tell you what your insurance covers
- Keep receipts for anything you buy because of the disaster
- Take photos and videos before you clean up
Read more
FTC warning signs
- A contractor who says they don’t need a license
- Asking you to sign your insurance check over to them
- Pressure to sign right away, or a “blank contract”
- Wanting cash up front
Pay by credit card or check, not wire transfer, gift card, payment app, cryptocurrency or cash, and hold the final payment until the work is done.
Read more
211 is a confidential service that connects people to local help, including housing and utility costs, food programs and disaster recovery.
Survivor guilt and “why us?”
When your house stood and theirs didn’t, or when you couldn’t save everyone.
Disasters can bring a special kind of guilt: your home survived and your neighbour’s didn’t, you got out and someone else didn’t, or you feel you should have done more.
Ready.gov’s advice is direct: do not hold yourself responsible for the disaster, and don’t blame yourself for not being able to help directly in rescue work.
Ways to turn guilt into care
- Help a neighbour with a practical task
- Let yourself accept help too, if you need it
- Share what you have: a spare room, a meal, a ride
- Volunteer when you’re ready (see “Recovering together as a community”)
Recovering together as a community
Checking on neighbours, volunteering wisely, and staying the course.
A major review of research on 60,000 disaster survivors found that ongoing stresses after the event, and weak or worn-down support networks, made problems more likely. Among young people, family factors mattered most.
The researchers urged communities to think beyond individual therapy, designing support for whole communities and saving specialist care for those who need it most.
Read more
Ways to help
- Check on older neighbours, people living alone and families with young children
- Join or start a rebuilding group, meal train or tool library
- Keep showing up months later, when the news has moved on
- Offer specific help: “I can watch the kids Saturday”
- Share the Disaster Distress Helpline number in group chats and faith communities
Ready.gov encourages spending time with family and friends, taking part in memorials, and leaning on faith communities after a disaster.
Read more
SAMHSA lists volunteering at shelters as one way to cope after a disaster. Helping others can bring back a sense of purpose and control.
Ready.gov’s advice
- Cash is best: it’s the fastest, most flexible way to help
- Get trained: Community Emergency Response Team (CERT) programs teach basic disaster skills
- Volunteer with or donate to a reputable organisation
Read more
Look after yourself
- Eat, drink water and sleep, even when it feels selfish
- Notice if helping is a way to avoid your own feelings
- Set a limit on hours, and keep it
- Take days off, especially if you were affected too
- Talk about what you saw with someone you trust
Research has found most rescue and recovery workers show remarkable resilience. Rest and support help keep it that way.
When and where to get help
Free help lines for disasters, aid and crisis.
You don’t need to wait until things are unbearable. Reach out if stress lasts more than a few weeks, if daily life is hard to manage, or if you’re worried about someone.
Help lines (U.S.)
- 211: local help with housing, food and bills
- 988 Suicide & Crisis Lifeline: call or text 988
- Disaster Distress Helpline: call or text 1-800-985-5990, 24/7. Press 2 for Spanish; interpreters in over 100 languages; ASL users can connect through their preferred relay service
- FEMA Helpline: 1-800-621-3362, or DisasterAssistance.gov
The Disaster Distress Helpline is for anyone in the U.S. and its territories feeling distress after a natural or human-caused disaster, including responders, relief workers and families. You can call for yourself or for someone else.
Outside the U.S.? Find A Helpline (findahelpline.com) lists free, confidential helplines by country.
📝 Worksheets for this guide
Fill these in privately in the app. Your answers stay on your phone.
Sources
- Substance Abuse and Mental Health Services Administration (SAMHSA) (2025). Disaster Distress Helpline
- Federal Emergency Management Agency (FEMA). Disaster Distress Helpline
- Substance Abuse and Mental Health Services Administration (SAMHSA) (2023). Tips for Survivors of a Disaster or Traumatic Event: What to Expect in Your Personal, Family, Work, and Financial Life (PEP23-01-01-010)
- Substance Abuse and Mental Health Services Administration (SAMHSA). How to Cope With Traumatic Events and Disasters
- SAMHSA Disaster Technical Assistance Center (2015). Supplemental Research Bulletin, Issue 5: Traumatic Stress and Suicide After Disasters
- Ready.gov (U.S. Department of Homeland Security / FEMA). Coping with Disaster
- Ready.gov (U.S. Department of Homeland Security / FEMA). Financial Preparedness
- Ready.gov (U.S. Department of Homeland Security / FEMA). Earthquakes
- Ready.gov (U.S. Department of Homeland Security / FEMA). Hurricanes
- Ready.gov (U.S. Department of Homeland Security / FEMA). Floods
- Ready.gov (U.S. Department of Homeland Security / FEMA). Power Outages
- Ready.gov (U.S. Department of Homeland Security / FEMA). Winter Weather
- Ready.gov (U.S. Department of Homeland Security / FEMA). Emergency Alerts
- Ready.gov (U.S. Department of Homeland Security / FEMA). Volunteer and Donate
- Centers for Disease Control and Prevention (CDC). Natural Disasters and Severe Weather: Safety
- Centers for Disease Control and Prevention (CDC). Helping Children Cope with a Disaster
- Federal Emergency Management Agency (FEMA). DisasterAssistance.gov: Contact Us
- Federal Trade Commission (FTC). How To Avoid Scams After Weather Emergencies and Natural Disasters
- 211 / United Way Worldwide. 211: Connecting you to local help
- Federal Communications Commission (FCC). Dial 211 for Essential Community Services
- World Health Organization (WHO) (2025). Mental health in emergencies (fact sheet)
- Peer-reviewed research (PubMed, NIH) (2002). 60,000 disaster victims speak: Part I. An empirical review of the empirical literature, 1981–2001 (Norris et al., Psychiatry)
- Peer-reviewed research (PubMed, NIH) (2002). 60,000 disaster victims speak: Part II. Summary and implications of the disaster mental health research (Norris, Friedman & Watson, Psychiatry)
- Peer-reviewed research (PubMed Central, NIH) (2025). A predictive model for household displacement duration after disasters (Risk Analysis)
- National Center for Homeless Education (U.S. Department of Education technical assistance center). McKinney-Vento Law Into Practice: School Selection
- Find A Helpline (ThroughLine). Find A Helpline
- International Association for Suicide Prevention (IASP). Crisis Centres & Helplines
This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

