Sharing dementia care: family, kids & care staff
Dementia care is too big for one person. When family, friends and care staff each play a part, everyone, including the person with dementia, does better.
By the numbers
Who does the caring, in a few numbers.
Family caregivers (U.S.)
Paid care staff (U.S.)
Sharing care across the family
Dividing the work, and what to do when the family disagrees.
Dementia care often needs more than one person can give. Yet in many families, one person ends up doing almost everything. Making the work visible and sharing it fairly protects the person with dementia and the main carer.
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- Share what the doctor and main carer are seeing now.
- List every task, from bathing to bills to the weekly call.
- Let each person choose tasks that fit their skills, time and distance.
- Agree how you will keep each other updated.
- Set a date to meet again. Needs will change.
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Free online care calendars let family, friends and neighbours sign up for visits, rides and meals. Ask for something specific, like “Can you sit with Dad on Tuesdays from 2 to 5?”
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Caring for someone with memory loss often raises conflict between spouses, siblings and stepfamilies. People may disagree about how bad things are, what to spend, or who should do the caring.
Ideas that help
- Ask relatives who live far away to cover a week now and then, so the main carer gets a real break
- Invite the doctor or a social worker to join a family conference
- Notice unspoken rules, like “only daughters do the caring”, and question them
- Focus on what the person with dementia would want
- Talk to a counsellor or another caregiver about your own feelings before they boil over
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- Does the person want to move? What about their spouse?
- Can your home be made safe, and will someone be home?
- How does everyone else in the household feel?
- How will it affect your job, money, children and health?
- What respite is available nearby?
The Family caregivers guide has more on asking for help. Use the “Dementia care week: who does what” and “Our family care agreement” worksheets to put the plan in writing.
Kids and teens: explaining and visiting
Honest words for each age, and how to make visits go well.
Dementia affects the whole family, including children and grandchildren. Children usually cope better when they are told early, in calm and simple words, than when they are left to guess.
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The word “dementia” may mean nothing to a young child. Start with something they have seen, like Grandma forgetting their name.
Words you could use
- “Grandma has an illness in her brain that makes it hard to remember things.”
- “It’s not because of anything you did. You can’t catch it.”
- “She still loves you, even when she forgets your name.”
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Older children often have more questions. Ask what they already know and what worries them, then give a clear, simple explanation. Correct anything they have misunderstood.
Tell them sadness, anger and embarrassment are all normal. There is no right way to feel.
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Teens can usually understand dementia, but they may need more emotional support, especially alongside exams and friendships. Let them lead on how much they want to know and how.
- Point them to trustworthy sources. There is a lot of misinformation online
- Expect some embarrassment about the person’s behaviour in front of friends
- Offer roles they can choose, like making a music playlist, but don’t make them a stand-in carer
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- Prepare them: “Grandpa might not remember your name today. That’s the illness.”
- Keep visits short, and pick the person’s best time of day
- Bring an activity: simple crafts, music, a photo album or a storybook to read aloud
- Show children how to talk kindly. They copy the tone adults use
- Let them step out if they feel overwhelmed
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- Don’t ask a young child to look after or “babysit” the person with dementia
- Protect time for friends, school, play and homework
- Spend one-on-one time with each child
- Be honest about your feelings without overwhelming them
Some children don’t talk about their feelings but act out at home or school instead. Let them know they can always come to you, and loop in the school counsellor if needed.
Use the “Explaining dementia to a child” worksheet to plan your words.
Caring from far away
You can still play a real part from a distance.
Many families live far apart. Long-distance caregivers can manage money, research services, make appointments, offer emotional support and give the local carer a break when they visit.
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- Is there fresh food, and are they eating regular meals?
- Are bills paid, or is there a pile of unopened mail?
- Has the home or their appearance changed?
- Is driving still safe?
- How is the local caregiver coping?
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- Neighbours and friends who can drop by and call you
- The doctor’s office, with a signed release so they can talk to you
- The local Area Agency on Aging for meals, chores and transport
- Faith and community groups for visits and rides
- A geriatric care manager to assess needs and arrange services
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- Book doctor, lawyer or bank appointments for when you are in town
- Talk to neighbours and local family about any changes
- Give the local carer real time off
- Leave time just to be together: music, a walk, an old film
For friends and relatives: how to help
Visits, kind words and practical help for the main carer. Tap a card.
Friends and wider family may not know how to act around someone with dementia, so some stay away. Your visits and help matter, both to the person and to the person caring for them.
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Start with a short introduction, like “Hello George, I’m John. We used to work together.” Don’t quiz them with “Do you remember me?”
- Approach from the front and use their name
- Speak slowly, one idea at a time
- Be patient when words are hard to find
- Don’t correct or argue
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- Visit regularly, even if they don’t always remember you came
- Bring music, a photo album or a simple activity
- Keep visits short, at their best time of day
- Go for a slow walk or sit outside together
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- Bring a meal, or do a grocery run
- Give a ride to an appointment
- Sit with the person for an afternoon so the carer can rest
- Sign up for a regular slot on a shared care calendar
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Dementia caregivers often feel alone and worn down. Ask how they are doing, listen without judging, and keep inviting them out, even if they often say no.
For paid caregivers, nurses and care staff
Person-centred care, hard words, and handoffs that keep care steady. Tap a card.
Person-centred care is the heart of quality dementia care. It means building care around the individual, and it depends on getting to know them through a real relationship.
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A one-page profile helps staff see the whole person. The Alzheimer’s Society’s “This is me” leaflet records background, important people and places, likes, dislikes and routines, and can be used at home, in hospital or in a care home.
Useful to know
- The name they like to be called
- Their work, family and the places that matter
- Daily routines: when they wake, bathe and eat
- What upsets them, and what calms them
- How they show pain or needing the bathroom without words
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People with dementia may accuse staff of stealing, call them names or not recognise someone they saw yesterday. These words can sting, but they come from confusion and fear.
Ways to protect yourself
- Remind yourself: “This is the disease talking.”
- Step back, breathe and come back in a few minutes if it is safe to do so
- Talk it through with a colleague or supervisor after a hard shift
- Report physical aggression, and follow your workplace safety plan
The Healthcare workers guide and the Looking after yourself in care work guide have more on looking after yourself in caring jobs.
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A change in caregiver or setting can bring temporary increases in confusion, sleep problems or wandering. Staff turnover in dementia care is high: about 79% a year for home care workers and 99% for nursing home aides.
A good handoff covers
- Mood and behaviour this shift, and what helped
- Eating, drinking, toileting and sleep
- Any signs of pain, falls or sudden change
- What the family asked or shared
- What the next person should watch for
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Family members may feel guilt, grief or worry, and it can come out as criticism. Building a relationship as care partners helps everyone.
- Ask families for life-story details and what works at home
- Share good moments, not only problems
- Explain changes calmly and invite questions
Use the “All about me (for care staff)” and “Shift handoff notes” worksheets.
How community helps
Support groups, faith communities and local services. Tap a card.
Families caring for someone with dementia do better with a wider circle around them. Community groups, faith communities and local services can share the load and ease loneliness.
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The Alzheimer’s Association runs free support groups, led by trained facilitators, in person and online. Many areas have groups for adult children, spouses, children and people with early-stage dementia.
ALZConnected is its free online community, where people living with dementia, caregivers, family and friends can ask questions and share advice.
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Telling a faith community about the dementia helps people keep reaching out. Familiar worship, prayer and sacred music can still bring comfort.
Faith and community groups can also help with visits and rides.
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Your local Area Agency on Aging can connect you with meals, in-home help, transport, adult day programs and respite. Find it through the Eldercare Locator (1-800-677-1116).
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Some communities run concerts, choirs and other activities for people with memory loss and their families. Ask your local Alzheimer’s Association chapter or Area Agency on Aging.
When and where to get help
Free lines for families and care teams.
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Anyone can call, any time: caregivers, family, friends, care staff and people living with dementia. Free and confidential, in more than 200 languages, and staff offer free one-on-one care consultations. Callers who are deaf or hard of hearing can use 711 relay.
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Offers fact sheets in several languages and helps caregivers find services in their state.
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A free U.S. government service that connects you to your local Area Agency on Aging, which can help long-distance families arrange local support.
📝 Worksheets for this guide
Fill these in privately in the app. Your answers stay on your phone.
Sources
- Alzheimer’s Association (2026). Alzheimer’s Disease Facts and Figures
- National Institute on Aging (NIA). Alzheimer’s Caregiving: Caring for Yourself
- Family Caregiver Alliance (2008). Caregiving and Ambiguous Loss (by Pauline Boss)
- Alzheimer’s Association. Long-Distance Caregiving
- Alzheimer’s Association. Grief and Loss as Alzheimer’s Progresses
- National Institute on Aging (NIA). Helping Family and Friends Understand Alzheimer’s Disease
- Alzheimer’s Society (UK). Explaining dementia to children and young people
- National Institute on Aging (NIA). Adapting Activities for People With Alzheimer’s Disease
- National Institute on Aging (NIA). Getting Help With Alzheimer’s Caregiving
- National Institute on Aging (NIA). Communicating With Someone Who Has Alzheimer’s Disease
- Alzheimer’s Association. Caregiver Stress
- Fazio, Pace, Flinner & Kallmyer, The Gerontologist (2018). The Fundamentals of Person-Centered Care for Individuals With Dementia (The Gerontologist, 58, Suppl 1, S10–S19)
- Alzheimer’s Association. Dementia Care Practice Recommendations
- Alzheimer’s Society (UK). This is me
- National Institute on Aging (NIA) (2024). Taking a Person With Alzheimer’s Disease to the Hospital
- Alzheimer’s Association. Suspicions and Delusions
- National Institute on Aging (NIA). Alzheimer’s Caregiving: Coping With Hallucinations, Delusions, and Paranoia
- National Institute on Aging (NIA). Coping With Agitation, Aggression, and Sundowning in Alzheimer’s Disease
- Alzheimer’s Association. Changing Care Providers
- National Institute on Aging (NIA). Alzheimer’s Caregiving: Finding Long-Term Care
- Alzheimer’s Association. Support Groups
- Alzheimer’s Association. 24/7 Helpline
- National Institute on Aging (NIA) (2024). Coping With Alzheimer’s Behaviors: Wandering and Getting Lost
This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

