When someone you love uses substances
You didn’t cause it, but your love and your skills can make a real difference, for them and for you.
By the numbers
Millions of families are walking this road with you.
If someone you love uses alcohol or drugs in a way that worries you, you are in very large company. And families have more power to help than many people think.
Families
What helps
What families go through
Fear, anger, guilt and hope, often all in one day.
Loving someone who uses substances can turn life upside down. You may lie awake worrying, check your phone all night, or feel like you are walking on eggshells. All of these reactions are normal.
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Worry is a sign of love. But constant fear wears down your body and mind. Learning skills and finding support can turn some of that fear into action.
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Anger is understandable. Acting on it with yelling or lecturing usually pushes people away. Active listening helps shift the tone away from anger and lecturing.
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Stigma, or fear of it, can stop people from sharing a loved one’s health condition with family or friends. Many families keep it secret and end up feeling alone.
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Many families grieve while their loved one is still alive. Grief can sit right next to hope. Both are allowed.
Why confrontation and "rock bottom" often backfire
Warmth and skill tend to work better than force.
Many families are told to wait until their loved one "hits rock bottom", or to stage a surprise confrontation. Research points to a kinder path. Celebrating a loved one’s healthy steps works far better than punishment and confrontation.
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CRAFT helps families avoid both cutting off their loved one and waiting for them to hit rock bottom. You can start helping now.
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It can be easy to list everything a person is doing wrong, but that can close them off to asking for help. Listening without judgment and speaking with kindness keeps the door open.
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A review of 14 studies found the CRAFT approach was about twice as effective as other approaches at helping a loved one start treatment, even when they had not been ready before.
The CRAFT approach, step by step
Skills that help your loved one, and help you, too.
CRAFT stands for Community Reinforcement and Family Training. It teaches family members positive ways to stay involved in a loved one’s life. Studies show it can help both the family member and their loved one.
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Looking at what tends to come before use, like stress, certain friends, or payday, helps you understand the problems underneath. Addressing those can be a bridge toward healthier choices.
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Active listening shifts the tone away from anger and lecturing. Calm, clear words make it easier for your loved one to hear you.
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Celebrating your loved one’s successes is far more effective than punishment and confrontation. When they are not using, spend good time together and notice the effort.
Ideas
- Cook a favorite meal together
- Plan a walk, game or movie
- Say what you appreciate about them
- Thank them for showing up
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Letting a loved one experience the results of their use can guide change. The exception is anything too severe, like drinking and driving, where safety comes first.
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It may take many conversations before someone gets help. Ask if you can follow up and check in later.
Good moments can be
- After a scare or a bad morning
- When they bring up a worry themselves
- When they are calm and not using
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Keeping yourself healthy puts you in a much better position to help. Family members using CRAFT have reported better mental health and family relationships.
How to talk about it
Words that open doors instead of closing them.
Listen without judgment and speak with kindness. Be curious about what they fear. One talk rarely changes everything, so think of it as the first of many.
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- Ask open questions that need more than a yes or no
- Comment on their strengths
- Repeat back what you heard: "I heard you say…"
- Thank them for talking
Words to try
- "I love you, and I’m worried about you."
- "What’s been hardest lately?"
- "How can I help?"
- "I’m here when you’re ready."
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Listing everything they are doing wrong can close them off to asking for help.
- Labels like "addict" or "junkie"
- Talking while they are high or drunk
- Threats you will not follow through on
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If they don’t want to talk, let them know you will be there when they are ready. Remind them that talking takes courage and asking for help is a big step.
Boundaries: helping vs. enabling
Kind, clear limits protect your love and your home.
A boundary is about what you will and will not do. It is not a punishment. Good boundaries let natural consequences happen while your love stays steady.
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- Driving them to an appointment
- Paying a bill directly, instead of giving cash
- Sharing a meal or time together when they are sober
- Sitting with them while they call a helpline
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- Covering for them with work or school
- Giving cash that may go to substances
- Making excuses to family or friends
- Cleaning up every problem so they never feel the impact
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- Choose one limit that matters most
- Say it calmly, when they are sober: "I won’t…, but I will…"
- Follow through, kindly and every time
- Get support from others, so you are not holding it alone
Keeping everyone safe
Overdose, fake pills, and safety at home.
Illegally made fentanyl is often mixed into other drugs and pressed into fake pills. Many people do not know their drugs contain it. Learning the overdose warning signs is one of the most loving things a family can do.
Safety steps for families
- Keep the Substance Use guide handy for overdose safety and warning signs
- Lock up or safely get rid of any prescription pills at home
- Save 911, 988 and the SAMHSA Helpline in your phone
- Talk with other adults in the home about what to do in an emergency
Children in the family
Kids notice more than we think. Honest, gentle words help.
About 1 in 8 U.S. children lives with at least one parent with a substance use disorder. Children often blame themselves or feel they must keep the secret.
What children need to hear
- It is okay to love the person and not like what they do
- It is okay to talk about it with a safe adult
- It is not your fault, and it is not your job to fix it
- You are safe, and grown-ups are taking care of this
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Alateen, part of Al-Anon Family Groups, is for young people, mostly teens, affected by someone else’s drinking. It has no fees or dues. Narateen is the teen group within Nar-Anon, for teens who love someone who uses drugs.
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A school counselor, coach or relative can give a child extra steady support. You do not have to share every detail, just enough for them to watch out for your child.
Support for you
Groups, coaching and care just for families.
You deserve support whether or not your loved one is ready for help. Caring for yourself is a core part of CRAFT, not an extra.
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Al-Anon is a mutual support program for people whose lives have been affected by someone else’s drinking. It offers in-person, online and phone meetings.
Website: al-anon.org
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Nar-Anon is a 12-step program for family and friends of people with drug addiction. It has in-person and virtual meetings in several languages.
Website: nar-anon.org
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Partnership to End Addiction offers a free, confidential helpline for families: 1-855-378-4373. Specialists can talk through your situation with you, and the same site teaches CRAFT skills for families.
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A counselor can help you with stress, boundaries and hard feelings. Some counselors offer CRAFT for families. The SAMHSA National Helpline also serves family members and can point you to local support.
Small ways to refill your tank
- Keep one thing each week that is just for you
- Protect your sleep
- Say yes when others offer help
- Spend time with people who lift you up
When they’re ready for help
Be ready to act quickly when the window opens.
The moment someone says "maybe I need help" can be short. Having options ready makes it easier to say yes.
Get ready ahead of time
- Look up options on FindTreatment.gov
- Save the SAMHSA Helpline (1-800-662-4357): they give referrals to treatment, support groups and community services
- Find out what their insurance covers, if they have it
- Offer practical help: a ride, childcare, or sitting with them while they call
When and where to get help
Help for them, and help for you.
Reach out for help if…
- You are worn out, hopeless or can’t sleep from worry
- Your loved one talks about ending their life
- There is violence or you feel unsafe at home
- Children in the home are affected
- You do not know where to start
Where to turn
- SAMHSA National Helpline: 1-800-662-4357 (free, confidential, 24/7, English and Spanish; serves family members too)
- Partnership to End Addiction family helpline: 1-855-378-4373 (free, confidential)
- National Domestic Violence Hotline: 1-800-799-7233 (24/7)
- Al-Anon (al-anon.org) and Nar-Anon (nar-anon.org) family groups
- Outside the U.S.: findahelpline.com lists free helplines in over 175 countries
📝 Worksheets for this guide
Fill these in privately in the app. Your answers stay on your phone.
Sources
- Archer, Harwood, Stevelink, Rafferty & Greenberg (peer-reviewed) (2020). Community reinforcement and family training and rates of treatment entry: a systematic review (Addiction)
- Partnership to End Addiction. Parenting Toward Recovery: The CRAFT Approach
- Boston Medical Center. Resources for Massachusetts Parents
- Substance Abuse and Mental Health Services Administration (SAMHSA). How to Talk to Someone About Help for Mental Health & Substance Use
- Substance Abuse and Mental Health Services Administration (SAMHSA) (2017). Children Living with Parents Who Have a Substance Use Disorder (The CBHSQ Report)
- Pew Research Center (2017). Nearly half of Americans have a family member or close friend who’s been addicted to drugs
- Substance Abuse and Mental Health Services Administration (SAMHSA) (2025). Key Substance Use and Mental Health Indicators in the United States: Results from the 2024 National Survey on Drug Use and Health
- Centers for Disease Control and Prevention (CDC). Stigma Reduction
- Centers for Disease Control and Prevention (CDC). Fentanyl Facts
- National Institute on Drug Abuse (NIDA). Words Matter: Preferred Language for Talking About Addiction
- National Institute on Drug Abuse (NIDA). Methamphetamine (includes the SAMHSA Helpline and FindTreatment.gov)
- Al-Anon Family Groups. What Is Al-Anon and Alateen?
- Al-Anon Family Groups. Al-Anon Family Groups (meetings in person, online and by phone)
- National Institute on Alcohol Abuse and Alcoholism (NIAAA). Treatment for Alcohol Problems: Finding and Getting Help
- Nar-Anon Family Groups. Nar-Anon Family Groups: A 12-Step Program for Family & Friends of Addicts
- Prince William County (Virginia) Community Services. Family Support
- Substance Abuse and Mental Health Services Administration (SAMHSA). SAMHSA’s National Helpline
- The National Domestic Violence Hotline. National Domestic Violence Hotline
- Office on Women’s Health, U.S. Department of Health and Human Services. Get help (relationships and safety)
- 988 Suicide & Crisis Lifeline. 988 Suicide & Crisis Lifeline
- ThroughLine (Find A Helpline). Find A Helpline
This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

